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IT Process Excellence
To ensure continued success in increasingly competitive marketplaces, organizations must have efficient and robust process frameworks.
GT' IT Process Excellence team successfully drives transformational projects for organizations working to establish IT as a trustworthy and effective business partner.
Our solutions are developed with industry best practices such as CMMI®, PMBOK, ISO and other reference models to transform your solution delivery capability and the underlying project lifecycle processes. Our ready-to-use process frameworks have helped market leaders define and deploy best-in-class project lifecycle processes, which have generated up to 30% productivity improvements.
Client Challenges
1. Integrating globally distributed IT organizations
2. Managing risks and redundancies, especially in merger and acquisition scenarios
3. Aligning with partner operations with different maturity levels
4. Aligning multi-location, multi-vendor environments while ensuring regulatory compliance
5. Optimizing IT costs, while maintaining high customer satisfaction
6. Reducing time-to-market for new products and services
7. Improving delivery efficiency
What GT Offers
IT Process and Service Management focuses on transforming IT services using an integrated approach encompassing the gamut of processes involved in IT solutions, sourcing, services and operations. The range of services include assessments, strategic planning, process definition and implementation, and continual improvement, leveraging industry best practices like CMMI®, ITIL® V3, CMMI® SVC, ISO 20000, Six Sigma, Lean principles and Agile methodologies.
We leverage our proprietary ready-to-use process frameworks and the Global Network Delivery Model™ (GNDM™) to deliver accelerated results, improved productivity and shortened time-to-market. Our services include the following:
1. IT Process Excellence: Establishing IT as a trustworthy and effective business partner by efficiently delivering IT solutions while optimizing IT costs
2. IT Service Excellence: Ensuring timely delivery, optimizing IT costs and reducing Total Cost of Ownership (TCO)
3. Agile Services: Delivering process transformation solutions using Agile concepts and practices to improve business-IT alignment, productivity and time-to-market
4. Lean Six Sigma: Applying a unique value chain approach to uncover waste and variation traps in your organization
5. Software Estimation: Improving the effectiveness of software estimation to facilitate better software investment decisions with effective project and knowledge management
Next Step
Achieve an end-to-end strategy to your business needs by GT with world class experience and expertise that you need. Contact a consultant today.
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